Not agreed. Screens illustrate proposals in docs/ and .scratch/ , and invent the states those documents leave open.

Back

How should we send council tax bills and recovery notices?

You have to receive these, but you can choose how. Changing this is recorded, so there is a record of when you asked us to stop sending them by post.

Choose a way

Behind the scenes

Property names follow docs/profile-communication-subscriptions.md, which says its own spelling is illustrative. The shape is what was decided.

Usable destinations

email
usable
sms
usable
post
usable
in-app
usable

Seeded by seedChannel() against this fixture — §4.1, the one communication rule with real logic behind it here.

Subscription

subscriptionId
sub-ct-billing
catalogueTopicId
council-tax.billing-and-recovery
state
active
basisAtOptIn
statutory
noticeVersionAgreed
— nothing was agreed
channel
post
channelSource
catalogue-fallback
createdBy
Service
captureChannel
service-api
createdAt
2026-06-29T08:02:00Z
context
{"originatingService":"council-tax","accountReference":"CT-4471902"}
deliveryIssue
none

Not modelled

  • Expiry, withdrawal history and officer-captured consent. Examples 6.3, 6.6, 6.7 and 6.8 are not fixtures, so nothing renders them.
  • What happens to a Subscription when the contact value it depends on is removed. Phase 1 sends to the primary confirmed destination for the channel, so there are no per-Subscription pointers to repair.
  • The material-change flow that forces re-opt-in. §5 lists the event; no owner and no journey exist for it.