Wireframe Not agreed. Screens illustrate proposals in docs/ and .scratch/ , and invent the states those documents leave open.

Scenario 7 of 12

Correction request in progress

Florence has asked us to correct her Governed Name. The request is with a caseworker.

Shows: Submitting a correction changes no governed fact and triggers no downstream identity update. The face still shows the current value; only an approved outcome becomes eligible for synchronization.

Correction-request states are invented here. Ticket 06 (define correction request lifecycle) is open and blocked by ticket 05 — there is no agreed state model, evidence requirement, approval path, expiry or rejection behaviour.

Personal details

• Preferred name: Flo
  You added this
• Preferred name: Change
• Name: Florence N Adeyemi
  From Camden records Correction requested

  You asked us to change this to “Florence N Okonkwo”. We are checking it. Nothing has changed yet.

• Name: Request a correction
• Date of birth: 3 March 1988
  From Camden records
• Date of birth: Request a correction
• Email address: florence.adeyemi@example.com
  You added this

  Used for 3 communications.

• Email address: Change
• Phone number: 07700 900 118
  You added this

  Used for 2 communications.

• Phone number: Change
• Address: Flat 4, 12 Prowse Place, London NW1 9PH
  You added this

  Used for 1 communication.

• Address: Change

Sign-in details

Your login email, passkeys and two-factor settings are held by the sign-in service, not in your Profile. Changing your email address here does not change the address you sign in with.

Manage how you sign in

Behind the scenes

Not part of the Citizen view. Ticket 01 keeps source-system detail off the wire entirely — this pane exists so the sync behaviour is legible to us, not to Florence.

• citizenId: ctz-7k3m9p2x4v8r6t1q5w0n
• identity_confidence: verified

Fields

preferredName

Composed envelope

• value: Flo
• provenance: citizen-provided
• action: edit
• updatedAt: 2026-07-02T09:12:00Z

Stored values (1)

• value: Flo
• provenance: citizen-provided
• state: current
• updatedAt: 2026-07-02T09:12:00Z
• origin.system: Profile

name

Composed envelope

• value: Florence N Adeyemi
• provenance: camden-held
• action: request-correction
• updatedAt: 2026-07-11T02:14:00Z

Stored values (2)

• value: Flo Adeyemi
• provenance: citizen-provided
• state: superseded
• updatedAt: 2026-06-14T11:40:00Z
• origin.system: Registration

Registration value, superseded when the Profile was linked

• value: Florence N Adeyemi
• provenance: camden-held
• state: current
• updatedAt: 2026-07-11T02:14:00Z
• origin.system: Semarchy
• origin.recordId: PersonID 88431
• origin.sourceVersion: 12
• origin.receivedAt: 2026-07-11T02:14:00Z
• linkId: lnk-ctax

dateOfBirth

Composed envelope

• value: 3 March 1988
• provenance: camden-held
• action: request-correction
• updatedAt: 2026-07-11T02:14:00Z

Stored values (1)

• value: 3 March 1988
• provenance: camden-held
• state: current
• updatedAt: 2026-07-11T02:14:00Z
• origin.system: Semarchy
• origin.recordId: PersonID 88431
• origin.sourceVersion: 12
• origin.receivedAt: 2026-07-11T02:14:00Z
• linkId: lnk-ctax

contactEmail

Composed envelope

• value: florence.adeyemi@example.com
• provenance: citizen-provided
• action: edit
• updatedAt: 2026-06-14T11:41:00Z
• confirmation: confirmed

Stored values (1)

• value: florence.adeyemi@example.com
• provenance: citizen-provided
• state: current
• updatedAt: 2026-06-14T11:41:00Z
• confirmation: confirmed
• origin.system: Profile

phone

Composed envelope

• value: 07700 900 118
• provenance: citizen-provided
• action: choose-or-add
• updatedAt: 2026-06-14T11:41:00Z
• selectedBy: citizen
• confirmation: confirmed
• candidates: 1

Stored values (1)

• value: 07700 900 118
• provenance: citizen-provided
• state: current
• updatedAt: 2026-06-14T11:41:00Z
• label: Mobile
• confirmation: confirmed
• origin.system: Profile

Primary Selection points at ph-1, chosen by citizen. It is a pointer — it overwrites nothing.

address

Composed envelope

• value: Flat 4, 12 Prowse Place, London NW1 9PH
• provenance: citizen-provided
• action: choose-or-add
• updatedAt: 2026-06-20T15:05:00Z
• selectedBy: citizen
• candidates: 1

Stored values (1)

• value: Flat 4, 12 Prowse Place, London NW1 9PH
• provenance: citizen-provided
• state: current
• updatedAt: 2026-06-20T15:05:00Z
• label: Home address
• origin.system: Profile

Primary Selection points at ad-1, chosen by citizen. It is a pointer — it overwrites nothing.

Integration Links

• lnk-ctax active

  • system: Semarchy
  • identifier: Council Tax account CT-4471902
  • policy: Council Tax Reference Link Policy v2
  • linkedAt: 2026-06-28T10:02:00Z
  • externalVersion: 12

• lnk-crm active

  • system: CRM
  • identifier: CRM Person 4821
  • policy: CRM Reference Link Policy v1
  • linkedAt: 2026-06-28T10:02:00Z
  • externalVersion: 17

Cases

None open.

Sync trace

• No traffic · Profile
  2026-08-02T10:15:00Z

  Correction submitted — deliberately no outbound traffic

  • published: nothing
  • note: No Profile Event, no fan-out. Only an approved outcome may update the fact.

Event names are illustrative. The domain event catalogue and integration notifications are tickets 09 and 10, both open and blocked — only profile.personal-details.changed has been written down, and published events are pointer-only by design.