Wireframe Not agreed. Screens illustrate proposals in docs/ and .scratch/ , and invent the states those documents leave open.

Scenario 5 of 12

Two possible existing Profiles

The evidence supplied matches more than one existing Profile. Profile chooses neither.

Shows: Nothing is linked, nothing is consolidated, and no candidate information is revealed — not even that a second candidate resembles the Citizen. The Principal stays on the registration Citizen ID and a Link Review Case decides.

Source: Edge-case example 3 — Two possible existing Profiles in docs/mdm/mdm-profile-logical-mapping.md

Personal details

• Preferred name: Not provided
• Preferred name: Change
• Name: Florence Adeyemi
  You added this
• Name: Change
• Date of birth: 3 March 1988
  You added this
• Date of birth: Change
• Email address: florence.adeyemi@example.com
  You added this

  Used for 3 communications.

• Email address: Change
• Phone number: 07700 900 118
  You added this

  Used for 2 communications.

• Phone number: Change
• Address: Flat 4, 12 Prowse Place, London NW1 9PH
  You added this

  Used for 1 communication.

• Address: Change

You are seeing only the details you have given us yourself. To see and use the details Camden already holds, you need to prove your identity.

Prove your identity

Sign-in details

Your login email, passkeys and two-factor settings are held by the sign-in service, not in your Profile. Changing your email address here does not change the address you sign in with.

Manage how you sign in

Behind the scenes

Not part of the Citizen view. Ticket 01 keeps source-system detail off the wire entirely — this pane exists so the sync behaviour is legible to us, not to Florence.

• citizenId: ctz-2b9v4x7q1n5k8m3p6r0t
• identity_confidence: none

Fields

preferredName

Composed envelope

• value: null
• provenance: null
• action: edit

name

Composed envelope

• value: Florence Adeyemi
• provenance: citizen-provided
• action: edit
• updatedAt: 2026-06-14T11:40:00Z

Stored values (1)

• value: Florence Adeyemi
• provenance: citizen-provided
• state: current
• updatedAt: 2026-06-14T11:40:00Z
• origin.system: Registration

dateOfBirth

Composed envelope

• value: 3 March 1988
• provenance: citizen-provided
• action: edit
• updatedAt: 2026-06-14T11:40:00Z

Stored values (1)

• value: 3 March 1988
• provenance: citizen-provided
• state: current
• updatedAt: 2026-06-14T11:40:00Z
• origin.system: Registration

contactEmail

Composed envelope

• value: florence.adeyemi@example.com
• provenance: citizen-provided
• action: edit
• updatedAt: 2026-06-14T11:41:00Z
• confirmation: confirmed

Stored values (1)

• value: florence.adeyemi@example.com
• provenance: citizen-provided
• state: current
• updatedAt: 2026-06-14T11:41:00Z
• confirmation: confirmed
• origin.system: Profile

phone

Composed envelope

• value: 07700 900 118
• provenance: citizen-provided
• action: choose-or-add
• updatedAt: 2026-06-14T11:41:00Z
• selectedBy: citizen
• confirmation: confirmed
• candidates: 1

Stored values (1)

• value: 07700 900 118
• provenance: citizen-provided
• state: current
• updatedAt: 2026-06-14T11:41:00Z
• label: Mobile
• confirmation: confirmed
• origin.system: Profile

Primary Selection points at ph-1, chosen by citizen. It is a pointer — it overwrites nothing.

address

Composed envelope

• value: Flat 4, 12 Prowse Place, London NW1 9PH
• provenance: citizen-provided
• action: choose-or-add
• updatedAt: 2026-06-20T15:05:00Z
• selectedBy: citizen
• candidates: 1

Stored values (1)

• value: Flat 4, 12 Prowse Place, London NW1 9PH
• provenance: citizen-provided
• state: current
• updatedAt: 2026-06-20T15:05:00Z
• label: Home address
• origin.system: Profile

Primary Selection points at ad-1, chosen by citizen. It is a pointer — it overwrites nothing.

Integration Links

None. Nothing camden-held is linked to this Profile.

Cases

• lrc-0031 — link-review

  Supplied evidence matched more than one existing Profile. Automatic linking is not safe.

  • openedAt: 2026-07-15T09:20:00Z
  • affectedFields: none

Sync trace

• No traffic
  2026-07-15T09:20:00Z

  No link established, so no Source Update Command is accepted

  • candidatesConsidered: 2
  • revealed: none
  • note: Candidate count is annotation. It is never shown to the Citizen.

Event names are illustrative. The domain event catalogue and integration notifications are tickets 09 and 10, both open and blocked — only profile.personal-details.changed has been written down, and published events are pointer-only by design.